Service
TVCCL's Service
TVCCL policy is "High Quality, High Efficiency, and Zero Failure". We devote the development and improve the production technique to make sure the quality level meet our client’s request.
TVCCL created in year 1998. TVCCL main products are Check Valves,Knife Gate Valve, etc.
TVCCL main material is stainless steel, carbon steel and alloy series. TVCCL main rating meet the International standard by ASTM, DIN, EN and JIS.
TVCCL goals, with Advanced and Excellent technology, Strict process management, and professional quality control equipment.
1. Request for Quotation Acceptance: TVCCL accepts the inquiry sent by any country guest and gives the fastest instant reply.
2. Confirmation of requirements: Confirm the inquiry content and other requirements sent by the customer.
3. Quotation processing: Confirm the delivery date with the Manufacturing department, and give the customer the best quality price after providing the cost calculation.
4. Send quotation: Once TVCCL received the inquiry, the quotation and drawings were returned to the customer on the same day. (Except for special cases.)
5. Order production: After receiving the order, we will re-confirm the delivery date and order content, then immediately arrange the production process.
TVCCL's After Service
1. Commodity repair: The customer informs the product where a problem has, and asks the customer to give the order detail to search the related information.
2. Warranty Confirmation: Confirm whether the goods are still within the warranty period. (Free warranty for one year after shipment)Within Warranty period: free repair and replacement parts Out of the warranty period: Assess the condition of the goods and report the repair costs to the customer.
3. Analysis of the situation: To find out where the product be used and temperature media, and propose professional solutions to the problem
4. Solve the problem: If the customer still can't solve the problem after the above improvement plan, return to the factory for repair.
Range of Customization
Size: OD / face to face / ID diameter ... and other sizes can be customized
Paint: Lots of Brands and colors could be chosen.
Nameplate: Customer LOGO and any content that you want to show can be placed
Type: Customized special types according to customer needs